The power of online consumer voices
Mouth-to-mouth recommendations have always been a strong medium of influence. But being placed online opens a new dimension to their influence: always available, easy to find, can be commented on, single opinions result in powerful and long-lasting discussions without knowing the outcome.
Businesses and brands are no longer the ones that spread out the message. Consumers [...]

Stefan is Managing Director of 3digitalminds Co., Ltd., a 